D-Fetch
Runner's feet on a treadmill with a D-Fetch sensor fitted to the arm

INDUSTRY | FITNESS

Fitness

Run more productive and profitable clubs.

Bring your equipment, repairs and daily operations together with GymPerformance. Start with asset management, then add connected insights to make more of your equipment, floor space and team.

Trusted by leading gym operators

AiFitness logoHolmes Place logoSATS logoBasic-Fit logoPureGym logoSelfit logoSmart Fit logoActic logoFitness24Seven logoMova logoElixia logoFriskis & Svettis logoAiFitness logoHolmes Place logoSATS logoBasic-Fit logoPureGym logoSelfit logoSmart Fit logoActic logoFitness24Seven logoMova logoElixia logoFriskis & Svettis logo

Make every square metre count

Identify bottlenecks and unlock capacity for more members. Match your equipment mix to actual member demand.

Support your club teams

Standardise daily tasks, clarify responsibilities and keep routine completion visible across locations.

Keep repairs moving

Connect reported issues to equipment records and follow work through to a completed repair, reducing equipment downtime and improving staff productivity.

BUILT FOR GYM OPERATORS

GymPerformance

One enterprise asset management foundation for your clubs, with Ticketing, Staff Productivity and optional Connected Sensors. Choose the capabilities you need today and expand as your operations develop.

Discover the complete platform

Software first. Connected insights when you need them.

SOLUTIONS FOR YOUR CLUBS

Asset management, ticketing, routines and usage insights

01 / Asset Management

Know what you own. In every club.

Replace scattered spreadsheets with a shared equipment register. Keep asset locations, specifications, documentation and maintenance history together so club teams and central operations work from the same information.

  • A shared equipment catalogue across locations
  • Asset details and service history in one place
  • Equipment mapped onto real club floor plans
Explore Asset Management
GymPerformance asset catalogue with equipment mix, filters and equipment records on laptop and phone

02 / Ticketing

From a reported fault to a completed repair.

Let members and staff report equipment issues through a QR scan. Connect each ticket to its asset, assign the work and follow the repair through to resolution. Keep your service history rather than losing it across emails and separate systems.

  • Issue reporting linked directly to the equipment
  • Clear ownership and a shared view of open tickets
  • External integrations such as Zendesk and Freshdesk; one-way or two-way depending on the setup
Explore Ticketing
GymPerformance ticketing on laptop and phone showing new, in progress and resolved equipment issues with priorities and an equipment issue detail

03 / Audits & routines

Consistent standards, wherever your teams work.

Give daily, weekly and monthly routines clear owners and due times. From changing-room cleaning to equipment inspections and safety audits, keep completion visible and turn findings into follow-up actions.

  • Scheduled routines and overdue reminders
  • Photos, comments and readings as completion evidence
  • Audit findings connected to assigned follow-up work
Explore Audits & routines
GymPerformance audit insights on laptop and phone showing audit completion, actions completed and follow-up actions

04 / Equipment usage analytics

Before buying more, understand actual demand.

Add connected sensors to measure how equipment is used and when demand peaks. Identify bottlenecks and underutilized assets, compare clubs and use the evidence to decide what to add, move, swap or maintain.

  • Equipment usage and peak demand, not guesswork
  • Club comparisons and equipment-mix insights
  • Usage data alongside reported service issues
Explore Equipment usage analytics
GymPerformance usage analytics on laptop and phone showing availability rankings by equipment category and an equipment availability list

MEMBER INSIGHTS

What members value most.

Satisfaction research shows what members notice: a good equipment selection, working equipment and little queuing sit at the top of the list. How you manage, maintain and monitor your equipment shapes the drivers that matter most.

Source: RetailX, satisfaction driver analysis 2024.

Bar chart of gym member satisfaction drivers led by a good equipment selection, followed by working equipment, cleanliness and little queuing. Source: RetailX, 2024

FROM SETUP TO INSIGHT

Make your data work for your teams.

AI-powered analytics

Ask which clubs have the most open tickets, compare month-to-month performance and create visual diagrams for reports — without digging through menus.

Explore AI-powered analytics

Installation App

Register equipment on site, map assets onto your club floor plan and connect sensors when you are ready to measure usage.

Explore Installation App

FITNESS INDUSTRY FAQ

Built around the way your clubs work.

What could work better in your clubs?

Equipment planning, repair follow-up or daily routines? Let’s start with your priority.

Contact us