D-Fetch
Operations manager reviewing a dashboard

SOLUTIONS | AI-POWERED ANALYTICS

Get answers from your operational data in seconds

With AI-powered analytics, ask questions in plain language and get insights from your asset, ticketing and usage data across locations, helping you identify issues and make better decisions.

Ask D-Fetch
  • Which sites have the most equipment downtime?
  • Which club has the most open tickets?
  • Which equipment is used the least across all sites?
Ask anything about your assets…

The challenge

Finding answers should take less time

Understanding performance across locations often means switching between reports, applying filters and combining spreadsheets. That takes time away from improving operations.

D-Fetch AI-powered analytics lets you ask questions directly across asset, ticketing, usage and routine data, so your team can spend less time analysing and more time acting.

What you can do

Understand your operations with a simple question

Ask in plain language

Get answers to business questions without searching through menus or building reports.

Analyse your own data

Bring asset, ticketing, usage and routine data together to understand what affects performance.

Compare across locations

Compare sites and departments to identify differences and see where attention is needed.

See trends clearly

View answers as charts and comparisons to understand changes over time and share findings.

Real questions

Questions you can ask today

Performance

“Which club is underperforming compared to the others?”

Ticketing

“Which club has the most open tickets right now?”

Downtime

“Which equipment has had the most downtime in the last 90 days?”

Utilisation

“Which assets are hardly used and could be moved to another site?”

Lifecycle

“Which treadmills are closest to end of life?”

Routines

“Which locations missed their daily checks last week?”

Month to month

“How did downtime this month compare to last month, per club?”

Reports

“Make a chart of open tickets per club for my monthly report.”

Trends

“Show utilisation per site for the last six months.”

How it works

Turn questions into better decisions

  1. 01

    Ask a question

    Ask about your operations in plain language.

  2. 02

    Connect the data

    Relevant data from your platform is brought together.

  3. 03

    Get answers in seconds

    Understand what’s happening and where to focus.

  4. 04

    Explore the details

    Look closer at the data behind the answer.

  5. 05

    Take action

    Use the insights to improve your operations.

  6. 06

    Keep asking

    Ask follow up questions to explore further.

FEATURES

Your whole operation, one question away.

Ask D-Fetch prompt box with suggested questions about club performance, open tickets and the least-used equipment

01 / Prompt instead of menus

Just ask the question you actually have

Operations managers rarely have time to build reports. With D-Fetch AI-powered analytics you type the question as you would ask a colleague — and get the answer straight away, without knowing where the data lives in the platform.

  • Plain-language questions, no report building
  • No need to know the menus or filters
  • Follow-up questions keep the context
Heatmap of average peak usage by equipment type across clubs, colour-coded from low to 100%

02 / Compare every site

See which club needs attention first

Ask which club is underperforming, which has the most open tickets or where downtime is growing. AI-powered analytics compares every site in your portfolio and points you to the ones that stand out.

  • Rank clubs and locations side by side
  • Spot outliers across the whole portfolio
  • Works for one site or hundreds
D-Fetch ticketing screens with ticket history

03 / Tickets and downtime

Understand where problems keep coming back

Because every ticket is tied to an asset, you can ask which equipment breaks most often, which brand causes the most downtime or how long repairs take per site — and get a clear answer instead of a spreadsheet.

  • Open tickets per club, per asset, per category
  • Recurring issues and downtime trends
  • Repair-versus-replace input built on history
Line chart of equipment usage hours per asset per day from January to August 2026

04 / Month-to-month comparison

See what changed since last month

Ask how this month compares to the last — downtime, open tickets, utilisation or completed routines — per club or across the whole portfolio. Trends become visible without exporting a single spreadsheet.

  • Compare any month with the one before
  • Per club, per asset type or across all sites
  • Spot improvements and declines early
AI Assistant chart of equipment usage by type across clubs, with a download option

05 / Diagrams for reports

Get visual diagrams, ready for your report

Ask for a chart and get one. AI-powered analytics turns the answer into a clear visual diagram you can use directly in management reports, board meetings or monthly reviews.

  • Charts and diagrams generated from a question
  • Ready to use in reports and presentations
  • Always based on your own, up-to-date data
Scanning a QR label on a physical gym asset with the D-Fetch Installation App

06 / AI Asset Recognition

Point. Recognise. Label. Move on.

Register equipment in seconds. Take a picture and AI compares it to hundreds of assets in our database, then identifies the type, brand and model automatically — no searching, no guesswork, just point, recognise and move on.

  • Register assets up to 5x faster with AI recognition
  • Type, brand and model recognised from a single photo
  • Consistent, standardised asset data across every site

People & teams

Useful answers for every role

Operations managers

Compare performance across your sites and ask where attention is needed.

Site managers

Get quick answers about faults, equipment usage and daily routines at your site.

Technicians

Ask about recurring faults and service history to prioritise maintenance and plan your next visit.

Leadership

Get insights from usage and operational data across your sites to increase productivity, guide investments and improve profitability.

Ask your first question

See how AI-powered analytics answers real questions about your own sites and equipment.

Book a demo