D-Fetch
A D-Fetch QR label on gym equipment, ready to be registered

PRODUCTS | INSTALLATION APP

Install, move and maintain assets on site

The Installation App is the field tool behind the D-Fetch platform. Technicians and site managers use it to register new assets, move equipment between floors and sites, replace sensors and labels, and keep gateways and extenders running — all from a QR scan.

The challenge

Equipment moves. The register has to keep up.

Sites get refurbished, equipment is moved to storage or another location, labels wear off and sensors get knocked loose. If those changes are not recorded where they happen, names drift, maps go stale and usage data stops being reliable.

The Installation App records every change on the spot — from the first install to every move, replacement and refurbishment — so the asset register always reflects what is actually on the floor.

Why it works

Made for the people on the floor.

Built for the field.

Made for technicians, installers and site managers working on the floor, with a mobile workflow that starts from scanning a QR label.

Install and maintain in one app.

The same app registers new assets, moves them, replaces sensors and labels, and keeps the network of gateways and extenders healthy.

Guided, step by step.

Every task is a short guided flow, and the app suggests the next step — such as detaching a sensor before an asset is moved or disposed.

Always in sync.

Every change lands straight in the D-Fetch platform, so the asset register, asset maps and usage data stay correct across every site.

What you can do

Everything a technician needs on site

Register new assets

Scan the QR label, take a photo and select category, type, brand and model — or let AI recognise it.

Move assets

Move equipment to storage, another floor, another site, a warehouse or an unknown location, or mark it as disposed.

Place on the asset map

Position each asset on the right floor so the map always shows where equipment really is.

Replace labels and photos

Swap a missing or unreadable QR label, or update the asset picture, without losing its history.

Replace or reattach sensors

Pick the asset from the list or scan its QR label, then pair a new sensor or reattach a detached one.

Manage the network

Add, replace, reattach or remove extenders and gateways as the site layout changes.

Maintenance mode

Set a site to Maintenance before a refurbishment and back to Live when everything is verified.

Incoming and discovered assets

See assets in transit to the site, or picked up by the network, and confirm them in place.

AI Asset Recognition

Point. Recognise. Label. Move on.

Register equipment in seconds. No searching. No guesswork — just point, recognise and move on.

Scanning a QR label on a physical gym asset
  1. 01

    Take a picture

    Start by taking a picture of the asset.

  2. 02

    AI matches

    Our AI compares the image to thousands of assets in our database.

  3. 03

    AI recognises

    AI identifies the type, brand and model automatically.

  4. 04

    Label & move on

    Attach the label to the asset and move on to the next one.

Save time

Register assets up to 5x faster.

Anyone can do it

Perfect for non-specialist staff.

Consistent data

Accurate and standardised asset information.

Scale with ease

Ideal for multi-site operators.

How it works

One connected workflow

  1. 01Set the site to Maintenance
  2. 02Scan, register or move assets
  3. 03Update sensors and network
  4. 04Verify and set back to Live

A typical refurbishment: the site is paused while work happens, every change is recorded in the app, and the site goes back to Live once everything is verified.

Features

From the first asset to the full portfolio.

D-Fetch asset catalogue on laptop and phone showing equipment mix, filters and a searchable list of assets

01 / Proactive maintenance

Plan refurbishments without losing track

When equipment is moved in, moved out, sent to a warehouse or disposed, the Installation App guides each step. Assets set to Transit at one site appear as incoming at the next, so nothing goes missing between locations.

  • Six move options, from storage on the same site to disposal
  • Assets in transit show up as incoming at the destination
  • Warnings when an asset's sensor is not seen by the network
D-Fetch Notification Centre on laptop and phone showing data alerts, ticket updates and task reminders, one flagged as needing attention

02 / Reactive maintenance

Fix issues flagged by the platform

The platform flags sensors that are offline, low on battery, low on signal or reporting no motion. Technicians open the asset in the Installation App, scan its QR label and replace or reattach the sensor or extender on the spot.

  • Alerts for offline, low battery, low signal and no motion
  • See the asset's location and photo before you go
  • Open a ticket for the asset when more work is needed
D-Fetch ticketing on laptop and phone showing new, in progress and resolved equipment issues, with one equipment issue ready to resolve

03 / Connected platform

From install to insight

Everything done in the app lands in the D-Fetch platform, so Asset Management, ticketing and equipment usage analytics build on the same up-to-date inventory.

  • Changes appear in your inventory right away
  • One inventory for Asset Management, ticketing and usage data
  • Accurate data because the installation is kept in shape

Keep every site in shape

Register, move and maintain assets where the work happens — so your data stays right.

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