Take control of operating costs
Keep maintenance history in one place, plan repairs and assess where existing equipment can be reused before buying more.
PRODUCTS | GYMPERFORMANCE
Get more from your equipment, space and team.
Built for gym operators by fitness industry experts. GymPerformance brings asset records, repairs, daily routines and audits together. Add connected sensors to uncover equipment bottlenecks, compare clubs and make better use of your equipment and floor space.
Cable station
Equipment information
Asset record
Usage insights
Service history
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ASSETS REGISTERED
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INSTALLED DEVICES
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Trusted by leading gym operators
Create better-maintained gyms
Follow equipment faults through to resolution and standardise daily tasks for tidy gyms and cleaner changing rooms.
Make every square metre count
Identify bottlenecks and underutilized equipment, unlock capacity for more members and match your equipment mix to actual member demand.
THE D-FETCH PLATFORM
One platform. Built around your assets.
Start with a shared equipment register across your clubs. Connect service tickets and daily routines, then add sensor insights to understand how equipment is used.
The foundation
Asset Management
Register equipment, keep specifications and serial numbers together, place assets on real floor plans and review maintenance history across every club.
Explore Asset ManagementCONNECTED SENSORS
Before buying more, understand what you already have.
Measure actual equipment usage and demand in functional zones and group training areas. See where bottlenecks form, which assets receive less use and how demand varies across your clubs. Combine usage insights with service information before deciding what to add, swap, move or remove.
High peak-hour usage
Underutilized equipment
Open service ticket
A busy strength area. Is more equipment the answer?
Review usage across comparable equipment and check service status before deciding whether to add equipment, move an existing asset or resolve a maintenance issue.
Add
Identify where additional equipment may be needed.
Move
Use usage insights to assess equipment allocation.
Maintain
Review reported issues alongside equipment usage.
What drives gym member satisfaction?
Satisfaction research shows what members value most: a good equipment selection, working equipment and little queuing sit at the top of the list. GymPerformance connects these drivers to your equipment records, tickets and routines — and, with connected sensors, to actual usage and demand.
Source: RetailX, satisfaction driver analysis 2024.
CLUB OPTIMISATION
Compare clubs. Understand the equipment mix.
Benchmark connected clubs against each other, identify bottlenecks and underutilized equipment, and review recommendations on what to add, swap or remove. Look at peak demand, not just average usage, before changing your layout.
How much equipment do you need at peak times?
See how many assets are used at the same time and which periods create the greatest demand. Review whether underutilized equipment could serve another club, while keeping enough capacity for busy periods.
- Which equipment types create bottlenecks?
- Which assets have the lowest usage?
- How does our equipment mix compare with other clubs?
Planning your next equipment investment?
Bring one club or one investment question. We’ll show you how asset, service and usage data can inform your next decision.
DAILY OPERATIONS
A more productive day for your club teams.
01 / INTEGRATED TICKETING
From equipment fault to completed repair.
Report and assign tickets directly against the asset. Keep comments, tags and email communication together, then review equipment downtime and time to fix across clubs. Connect with external systems such as Zendesk and Freshdesk through one-way or two-way integrations, depending on your setup.
- Equipment details and service history linked to each issue
- A shared view of open tickets and equipment availability
- Downtime reporting to support maintenance planning
02 / DAILY ROUTINES
Consistent standards. Clear responsibilities.
Standardise daily, weekly and monthly routines so club teams know what needs doing and when. From equipment inspections to locker-room cleaning and reception closing, keep completion visible and make established processes easier for new team members to follow.
- Scheduled tasks with due times
- Completed and outstanding routines in one view
- Consistent processes across your clubs
03 / INTERACTIVE AUDITS
Turn audit findings into follow-up actions.
Schedule quality, fire and safety audits, record risk levels and create actions directly from findings. Assign follow-up work and track it through to completion rather than leaving it in a separate checklist.
- Integrated scheduling and reporting
- Risk-related actions connected to audit findings
- An overview of completed and overdue work
04 / AUDIT OVERVIEW
See where follow-up is still needed.
The audit overview brings completed and overdue actions together with low, medium and high risk assessments, helping teams focus attention where it matters.
INSTALLATION TOOLS
From asset registration to connected insights.
Register your equipment, map it on the floor plan and connect sensors when you’re ready to measure usage.
Explore Installation App01
Register assets
Create a shared catalogue of equipment and its specifications.
02
Map your club
Place assets on real floor plans so teams can find them.
03
Connect sensors
Set up the network and connect the equipment you want to monitor.
04
Start using the data
Bring equipment usage into your GymPerformance overview.
CUSTOMER STORIES
What operators say.
Thanks to GymPerformance, Holmes Place efficiently pinpointed and addressed key equipment demands. Shortly after implementing the solution, we were prepared to enhance our facility with new stations. GymPerformance’s detailed insights additionally led us to further tailor our equipment portfolio, directly responding to our members’ preferences and needs.
With GymPerformance, we move beyond intuition and make data-driven decisions. The platform enables us to identify underutilized equipment, optimize equipment layouts, and analyze peak usage trends. We can also adjust our offerings and staffing to align with member behavior, ultimately improving both operational efficiency and financial performance.
Incorporating GymPerformance into our operations exemplifies Selfit’s commitment to innovation. By embracing technology, we not only streamline our gym floor management but also reinforce our mission of delivering a seamless and high-quality fitness experience at an affordable price.
With nearly 300 gyms, it’s essential for us at STC to have simple and efficient processes that ensure consistently high standards across the entire chain. GymPerformance has given us better structure, visibility, and follow-up for maintenance issues and service requests, enabling faster resolution and creating a better training experience for our members. Ultimately, it’s about making it easy to keep our gyms in great condition, clean, and running smoothly.
FAQ
Start with what your clubs need.
What could work better in your clubs?
Equipment decisions, service follow-up or daily routines? Tell us your priority and we’ll tailor the demo around it.